Intercom
Tool Introduction：Deliver faster answers for customers and reduce support team's workload.
Inclusion Time：2023-12-25
Monthly Traffic：2.8M
Tags：AI Knowledge BaseAI Customer Service AssistantAI Chatbot
Intercom Tool Information
What is Intercom?
Deliver faster answers for customers and fewer questions for your support team with Intercom's integrated knowledge base.
How to use Intercom?
To use Intercom's integrated knowledge base, set up a central place for customers to find answers, tips, and important info. Customize the help center to match your brand. Create engaging articles with multimedia and tailor them to different audiences. Use feedback loops to improve your content. Use outbound messaging to resolve issues before they arise.
Intercom's Core Features
Workspace that connects inbox, tickets, and help center
AI chatbot and automations
Product tours, outbound messages, and more for proactive support
Fully integrated, omnichannel platform
Messenger apps and integrations
Customer service trends, product releases, and best practices in the resource library
Integrate with or build apps on top of Intercom in the developer hub
Insights and best practices from industry experts in webinars
Deep-dive courses in the academy to master Intercom
Product demos in the demo series to learn how Intercom can grow your business
Community to ask questions, find answers, learn from experts, connect, and get inspired
Help center articles for faster self-serve answers
Intercom's Use Cases
Deliver help content to customers
Scale your support
Create multilingual articles
Publish engaging articles
Tailor help content to different audiences
Customize the help center to match your brand
Improve your content based on feedback
Resolve issues before they arise with outbound messaging
Intercom Support Email & Customer service contact & Refund contact etc.
Here is the Intercom support email for customer service: [email protected] . More Contact, visit the contact us page(https://www.intercom.com/contact-sales)
Intercom Company
Intercom Company name: Intercom .
More about Intercom, Please visit the about us page(https://www.intercom.com/about).
Intercom Login
Intercom Login Link: https://app.intercom.com/admins/sign_in?on_pageview_event=sign_in_nav
Intercom Pricing
Intercom Pricing Link: https://www.intercom.com/pricing
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