Kapture CX
Tool Introduction：Transforming CX with AI-powered support.
Inclusion Time：2024-04-11
Monthly Traffic：459.2K
Tags：AI Customer Service AssistantAI CRM AssistantAI Chatbot
Kapture CX Tool Information
What is Kapture CX?
Kapture CX is an AI-supported customer support platform revolutionizing customer experiences in various sectors like Retail, BFSI, Travel, and Consumer Durables through hyper-personalized AI-driven support automation for large enterprises.
How to use Kapture CX?
Utilize Kapture CX to enhance customer service operations with AI and ML, delivering tailored solutions for specific industries.
Kapture CX's Core Features
AI-Powered Self-Service
Omni-Channel Support
Intelligent Agent Assistance
Customer 360° View
Knowledge Management
Kapture CX's Use Cases
Retail: Hyper-personalized CX across online and offline channels.
Consumer Durables: Seamless after-sales support for contact center, service center, and field service operations.
Travel: Empowering travel companies to build resilience and enhance CX.
BFSI: Omni-channel support excellence for BFSI customer satisfaction.
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