Kili

Kili

Tool Introduction:Kili is an AI assistant that supports customer service teams with personalized and accurate support.

Inclusion Time:2023-03-07

Monthly Traffic:1.8K

Tags:AI ChatbotAI Customer Service AssistantAI Knowledge Base

Kili Tool Information

What is Kili?

Kili is an AI customer service assistant that provides reliable and on-demand support for customer-facing teams. It leverages your company's knowledge to provide personalized and accurate responses.

How to use Kili?

To use Kili, you can sign up and create an account. Once signed in, you can import your existing knowledge base and documents to enable Kili's AI assistant. You can use Kili internally or externally by drafting help articles, customer-facing communication, or deploying a chatbot via API. Kili also learns from your feedback to improve over time.

Kili's Core Features

Reliable and on-demand assistant for customer-facing teams Leverages company knowledge for personalized and accurate responses Draft help articles and customer communication via app Instantly respond to customer service tickets using Chrome Extension Deploy chatbot to deflect customer service queries Learn from feedback and recommend actions automatically

Kili's Use Cases

Generate customer facing content using existing knowledge base Reduce handle time by instantly resolving tickets using knowledge base Help customers get instant answers through embedded chatbot Increase productivity of commercial teams by providing instant answers via Slack Reduce burden on technical teams by automating repetitive questions

Kili Company

Kili Company name: Kili, Inc. .

Kili Linkedin

Kili Twitter

Kili Twitter Link: https://twitter.com/withkili

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